Pharmacy for HIV Services
Parkland has several pharmacy locations to fill your prescriptions. A pharmacist is available at each site. Talk about your medications. Ask about common side effects. All medicines have side effects including HIV medicines. A pharmacist will talk to you about side effects that may happen with your medicines.
If you are unable to get your medicines, return to the clinic. Ask to speak to a case manager.
HIV Services pharmacy locations
Ron J. Anderson, MD, Clinic Pharmacy
5184 Tex Oak, Dallas, TX 75235
Refill Line: 214-590-6120
Hours: 24 hours per day, 7 days per week
Moody Pharmacy
5151 Maple Avenue, Dallas, TX 75235
Refill Line: 214-266-0013
Hours: Monday – Friday | 7 a.m. – 6 p.m.
Cut off for prescription drop off is 5:30 p.m. Monday – Friday
Bluitt-Flowers Health Center Pharmacy
303 E. Overton Road, Dallas, TX 75216
Refill Line: 214-266-4310
Hours: Monday - Thursday, 9 a.m. - 6 p.m.| Friday, 9 a.m. - 5 p.m.
Cut off for prescription drop off is 5:30 p.m. Monday -Thursday and 4:30 p.m. on Friday
Southeast Dallas Health Center Pharmacy
9202 Elam Road, Dallas, TX 75213
Refill Line: 214-266-1760
Hours: Monday - Thursday, 9 a.m. - 5:30 p.m. | Friday, 9 a.m. - 4:30 p.m.
Cut off for prescription drop off is 5 p.m. Monday - Thursday and 4 p.m. on Friday
Other Options
Mail order is available for all patients. Get up to a three-month supply. Ask how.
Mail order: 214-590-1400
Hours: Monday - Thursday, 8:30 a.m. - 5 p.m. | Friday, 8:30 a.m. - 4 p.m.
How do I get my new prescription?
If your provider wrote a new prescription for any of your medications, those medications will be ready at the pharmacy you and your provider decided on. If the provider gave you a paper prescription, please take it with you to the pharmacy.
How do I refill my medication?
Call the phone number listed on the prescription label. You can type in your prescription number and it will be refilled for you. If you are having issues, listen to the prompt to press “5” to speak to a pharmacy representative. This person can help you refill your medication and make sure it is ready for you to pick up at the Parkland pharmacy location of your choice.
You can also use
Parkland MyChart to request refills via the web. MyChart lets you sign into your pharmacy chart, request refills, and track the progress all the way up to completion. This lets you know if it is ready for pick up before you arrive at the pharmacy. This lets you know if it is ready for pick up before you arrive at the pharmacy. Ask the pharmacy about text message notification. You can opt in for a message to be sent when prescriptions are ready.
Click here to sign up for MyChart.
Another option to get your refills is to use mail order. Call the phone number listed on your prescription label. Listen to the prompt to press "8" for mail orders then press "4" for a pharmacy representative who will help you get your prescriptions by mail.
When should I call in for a refill?
Prescriptions called in by noon will be ready for pick up after three business days (after 1 p.m.).
Where can I pick my refill up?
You should pick up your refill at the pharmacy you called it into.
What if I don't have any refills?
If your prescription was filled at any Parkland pharmacy, call in your refill like you normally. The pharmacy will contact your provider to get refills. This process usually takes about two to three days. If you use a pharmacy outside of Parkland to get your prescriptions, please contact that pharmacy to request your refill.