Consumer Advisory Board

The Consumer Advisory Board (CAB) is a group of Parkland patients just like you who work directly with staff to improve sexual health and HIV services across Parkland clinics and in the community.

This isn’t a focus group—CAB members actively shape sexual health services at Parkland clinics and in the community.

What CAB Members Do

• Share real-life experiences that influence how care is delivered
• Promote sexual health screening, HIV testing, and PrEP services
• Lead peer-led quality trainings for Parkland HIV Services Department leadership

This means decisions aren’t made in a vacuum. Leaders hear directly from clients about what’s working, what’s not, and what needs to change.

Who We Are Looking For

We are focused on increasing representation from people aged 40 and under. We strongly encourage people under 35, women of color and transgender people living with HIV to join.

The goal is a CAB that truly reflects the patients we serve and helps drive better, more equitable care.

Your Voice Matters

CAB members share real experiences, give feedback and help guide decisions that directly affect patient care. We partner directly with clinic staff to improve care, services and access across four clinics:

• ACCESS Clinic at Moody Outpatient Center
• Bluitt-Flowers Health Center
• Southeast Health Center
• Women & Infants' Specialty Health
  

• When are the CAB meetings?

  Third Wednesday of every month
  11 a.m. - 1 p.m.

  ACCESS Clinic at Moody Outpatient Center
  5151 Maple Ave., Second Floor
  Dallas, 75235

  Get Directions

If you’re interested in joining, CAB meets with potential members in January, May, and September. These meetings are a chance to see where your voice fits, ask questions, and learn what it’s like to be part of the Consumer Advisory Board. Contact us at cab@phhs.org for more information.

How To Get Involved

The Parkland HIV Services Department’s Consumer Advisory Board is a volunteer group focused on improving patient care and access to resources.

Email CAB@phhs.org to receive an online meeting invitation for the next CAB meeting. You’ll get an application to review before deciding to join, along with more details about CAB activities.

Contact Us

Questions? Contact our Performance Improvement Analyst:

214-590-1774 | piper.duarte@phhs.org

Join a Quality Improvement Project

Be a patient champion. Shape the future of Parkland

We’re part of a national collaborative focused on improving patient retention in care, and we need your insight.

• Learn how quality improvement works
• Share ideas that actually get implemented
• Help improve services for yourself and others

Let us know you’re interested: CAB@phhs.org
Or sign up through our interest form

Learn more about quality work: Target HIV – Peers Retention & Re-Engagement Project

All Upcoming 2026 CAB Events