Virtual Care
Parkland Connect
See a Parkland provider from wherever you are. Parkland Connect is our virtual care clinic offering video visits for adults and children who need non-emergency care within 1–3 days.
Common conditions treated in a virtual visit:
- Cold, flu, or minor respiratory infections
- Skin issues (rashes, irritation)
- Stomach concerns (nausea, diarrhea, constipation)
- Muscle and joint pain
- Depression or anxiety
- Allergies
- Medication refills (some restrictions apply)
- Diabetes, high blood pressure, thyroid or cholesterol care
- Referral and lab requests
- Review of labs or imaging results
How to Schedule an Appointment
- Log in to MyChart.
- Click the “Visits” tab, then select “Schedule an Appointment.”
- Choose “See a Provider Now,” answer a few questions, and select your appointment time.
✅ Before your visit:
- Make sure your device is charged
- Connect to strong Wi‑Fi or cellular signal
- Sit in a quiet, well‑lit space
- Have your ID and any medications nearby
Appointment Hours
Adult Virtual Clinic:
Mon–Fri: 7:30 a.m. – 6:30 p.m.
Fri evenings: 5 – 9 p.m.
Sat: 9 a.m. – 1 p.m.
Sun: 1 – 5 p.m.
Pediatric Virtual Clinic:
Mon–Fri: 7:30 a.m. – 6:30 p.m.
Need help with MyChart? Call our 24/7 eSupport line at 214-590-TECH (8324) for:
- Account setup or password reset
- Practicing a video visit
- Setting up access for a dependent
- Sharing your account with a caregiver
More virtual care options at Parkland include:
- Pharmacy follow-up after discharge
- Virtual shared medical appointments
- Behavioral health follow-up after trauma care
Download our tip sheets for a better virtual visit:
Visit MyChart to Schedule Now
Care. Compassion. Community.