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Home » Patients & Visitors » Patient Care Services » Parkland HIV Services Department » Clinics and contacts
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Home > Patients & Visitors > Patient Care Services > Parkland HIV Services Department > Clinics and contacts

Clinics and contacts

Parkland MyChart
MyChart is your free online medical record. MyChart is safe. The program stores information for you to find easily. Use MyChart to refill prescriptions, send a message your healthcare provider, access your test results faster, see after visit summaries, update contact information, and more. You can access MyChart online. If you do not have a MyChart account, sign up today! Ask for a code to start MyChart.

Clinics and Contact Information


ACCESS Clinic at the Moody Outpatient Center
5151 Maple Ave, 2A, Dallas, TX 75235
Main Number: 214-590-5632 (Adults, age 18 and over)
Urgent Care Line: 214-590-0606
Appointment Desk: 214-590-5647
Pharmacy: 214-590-6617
Refill Line: 214-590-6120
Message Line: 214-590-2863
Case Management: 214-590-5679

Bluitt-Flowers Health Center
303 E. Overton Road, Dallas, TX 75216
Main Number: 214-266-4267 (Adults, age 18 and over)
Refill Line: 214-266-4310

Southeast Dallas Health Center 
9202 Elam Road, Dallas, TX 75213
Main Number: 214-266-1719 (Adults, age 18 and over)
Refill Line: 214-266-1760

Women’s Specialty Care
9202 Elam Road, Dallas, TX 75213
Main Number: 214-266-1870 (women)
Refill Line: 214-266-1760

Patient Financial Services
214-590-5213

Parkland Nurse Line
Call 214-266-8777 or 888-667-7890 to speak to a registered nurse. This line is available 24 hours a day, seven days a week. If you think you are having an emergency, please dial 911 or go the nearest emergency room.

Pharmacy services
Call 214-590-6120 to request a medication refill. Please allow a minimum of a week for your medicines to be ready. Learn more about pharmacy services, such as refilling or requesting prescriptions, at Parkland.

After-hours/weekend/holidays
If you are having an emergency, please dial 911 or go to the nearest emergency room.

Parkland MyChart
Parkland MyChart allows you to send non-urgent messages, ask questions and have 24/7 access to your health records. Go to www.parklandhealth.org/mychart.

Urgent Care Emergency Center
The Urgent Care Emergency Center is available for non-life-threatening illnesses and injuries. No appointments needed at this location. Learn more about the types of illnesses and injuries treated at the Parkland Urgent Care Emergency Center.

Same-day acute care

If you become ill, you may get a same-day appointment by calling 214-590-0606. Call when you have:
  • Upper respiratory problems like cough, runny nose, or sneezing
  • Sore throat
  • Ear pain
  • Exposure to a sexually transmitted infection
  • Urinary tract infections
Times: Same-day acute care appointments are available mornings and evenings at the ACCESS Clinic. Bluitt-Flowers and Southeast Dallas Health Center locations each have one morning appointment and one afternoon appointment daily for same-day acute care. No appointments are available the third Thursday of the month.

Call:Try to call ahead. Ask for a same-day acute care appointment. Then you will have a scheduled time that day or soon. If you come in person, explain you are sick. Explain that you need to see a provider. Explain that you want a same-day acute care appointment. If there are no appointments, you may receive an appointment for another day soon. Sometimes clients go to the Parkland Emergency Department (Emergency Room/ER). The clinic will recommend care.

Emergency: Call 911 or go directly to the nearest emergency room if you are having seizures, prolonged nausea/vomiting, chest pain, abdominal pain, gastrointestinal bleeding, symptoms of stroke or hypertension emergency, or if you have been injured in a motor vehicle accident.

Pain you have had for a long time or medication refills are not an acute care matter. If you need refills for medicines written by your provider, please call the automated clinic message line at 214-590-2863. Request refills before you run out. Call when you have 10 days of pills left.

Administration team

Administration
Director, HIV Grant Programs | 214-590-7055

Clinical Oversight
HIV Medical Director | 214-590-5182

Clinics
Unit Manager | 214-590-5648

Case Management
Case Management Manager | 214-590-6874

Grant Programs
Ryan White Program Manager | 214-590-8451

Outreach and Retention
Ryan White Program Manager | 214-590-7059

Performance Improvement
Performance Improvement Analyst | 214-590-1774

Prevention and Testing
Prevention and Testing Program Manager | 214-590-2683

UTSW Research
Research Manager | 214-590-0611


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Related Documents
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HIV Community Services Handbook
little glyph
PrEP curious?
little glyph
Client and Family Resource Guide
little glyph
Outpatient Pharmacy
little glyph
THMP Acceptable Documents
little glyph
THMP Income Verification
little glyph
THMP Self Employment
little glyph
THMP Supporter Statement
glyph
Related Links
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The HIV Basics
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What is Parkland MyChart?
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