Parkland Hospital
Parkland Hospital
Employee Screening Survey
Careers
Donate Now
MyChart
Vendors
Español
Search
Search
Spanish button
Main Navigation
About Us
Patients & Visitors
Health Information
Get Involved
Information for Medical Professionals
Help
About Us
Patients & Visitors
Health Information
Get Involved
Information for Medical Professionals
Home » About Us » General Information » News & Updates » Parkland’s outpatient centers develop innovative programs to expand access to care
Decrease Text Size  A  Increase Text Size
Printer Friendly Version
Email A Friend
spanish
MyChart login
Navigation Shadow
right side ribbon
street sign
Find us...
5200 Harry Hines Blvd. , Dallas , TX 75235
  • Map
  • Driving directions
  • Parking
  • DART directions
  • Campus map
address
I'm trying to contact...
  • connect with a hospital unit or department
  • 214-590-8000
  • email us
  • locate a patient
  • connect with a hospital unit
  • 214-590-8000
  • schedule an appointment with our clinics if you are a new patient
  • 214-590-5601
  • praise staff or hospital
  • report patient care issues
  • 469-419-0820
  • email us
  • help with financial issues
  • registration and payment
  • 214-590-4900
  • read more
  • provide spiritual or emotional comfort
  • 214-590-8512
  • learn more
  • provide support for MyChart
  • Monday-Friday, 7 a.m.-7p.m
  • 214-590-7000
  • register for a community event or Parkland speaker
  • 214-590-1152
  • read more
  • provide information about Parkland jobs
  • 214-590-8073
  • read more
  • Call 911 in emergencies
  • 214-590-8362
  • Learn more
  • provide information on products and equipment
  • 214-590-4600
  • provide supplier information
  • 214-590-4600
clock
Hospital hours
  • Visitation hours may vary by floor
  • 214-590-8000
  • Main Retail Café: Mon - Sun | 6:30 a.m. - 7 p.m.
  • Starbucks Café: WISH Building | Mon - Fri | 5:30 a.m. - 5:30 p.m.
  • Park Market Café: Mon - Fri | 6:30 a.m. - 7 p.m. | 8 p.m. - 4 a.m. | Sat -Sun | 7 p.m. - 4 a.m.
  • Monday - Friday: 9 a.m. - 8:00 p.m.
  • Saturday & Sunday: 10 a.m. - 4:00 p.m.
  • Always open
  • Monday - Friday: 9 a.m. - 5 p.m.
  • 214-590-8831
  • Monday - Friday: 8 a.m. - 4:30 p.m.
  • Monday - Friday: 7 a.m. – 7 p.m.
  • Daily | Open 24 hours
  • Daily | Open 24 hours
  • Monday - Friday: 6 a.m. - 11 p.m.
  • Saturday: 8 a.m. – 7 p.m. Sunday: Closed
  • Holiday hours may be different
Clinics
Our clinics
Pay My Bill
Parkland Financial Assistance
Right Ribbon
glyph
Medical Excellence
little glyph
Level I Trauma Center
little glyph
Stroke Center
little glyph
Burn Center
little glyph
Orthopaedics
little glyph
Epilepsy Center
little glyph
Cancer Care
little glyph
Parkland Center for Clinical Innovation
little glyph
Women & Infants Services
About Us
Welcome to Parkland
General Information
Contact Us
Locations
News & Updates
Subscribe to Parkland News Flash
Medical Services
Financial Summary
Parkland by the Numbers
Parkland's History
Sustainability at Parkland
New Parkland
Stories From Our Patients
Board of Managers
Leadership Team
Parkland Strategic Plan
Reports & Disclosures
Government Relations
Media Contacts
Videos
EEO Statement
Home > About Us > General Information > News & Updates > Parkland’s outpatient centers develop innovative programs to expand access to care

Parkland’s outpatient centers develop innovative programs to expand access to care

Posted: 8/9/2023

News and Updates

Celebrate National Health Center Week

Delivering high quality, cost-effective care to a growing number of patients can be a challenge for any healthcare organization. But through the use of innovative programs, staff with Parkland Health’s Community Oriented Primary Care (COPC) health centers have developed unique ways to provide access for patients needing primary and specialty care.

Since the network of neighborhood-based health centers came to fruition in the late 1980’s, staff has looked for ways to meet the growing demand for services. In fiscal year 2022, Parkland recorded more than 1.2 million outpatient visits, and that number continues to rise.

Local health centers serve more than 30 million patients at more than 14,500 communities in all 50 states, the District of Columbia, Puerto Rico and U.S. territories. In 2021, health centers achieved a historic milestone of serving more than 30 million people, according to the Health Resources and Services Administration. Health centers deliver primary healthcare to the nation’s underserved individuals and families, including one in three people living in poverty and one in five rural residents. Those centers are recognized annually during National Health Center Week, which this year is celebrated Aug. 6-12.

“Since its inception, the COPC staff has continually developed innovative programs to meet the increasing needs for services in our community health centers,” said Christina Mintner, Senior Vice President of Populations Health and Homeless Outreach Medical Services (HOMES) at Parkland. “As more people move to Dallas County and need primary and specialty care services it is incumbent on us to find ways to increase timely access. By having health centers located throughout the county, we are able to work with community organizations and agencies to help address the non-medical factors that influence health outcomes, like economic stability, education, food and community engagement.”

Beginning with the introduction of community-based behavioral health services in the mid-’90s to the launch of a variety of telemedicine specialty appointments, Parkland has been a national leader in developing population health management strategies.

In 2007, Parkland was one of the first in Texas to offer shared medical appointments (SMAs) with a group medication refill SMA. These appointments improve access to treatment, education and preventive care for patients. The program has steadily grown and Parkland now offers SMAs for newborn checkups, 2-4-month-old infant checkups, diabetes, asthma, smoking cessation and behavioral health, among others, at various Parkland outpatient facilities.

Another innovation is Parkland’s Today Clinics that provide immediate medical care for the treatment of acute illnesses and minor injuries on a non-emergency basis. The walk-in clinics, where no appointments are needed, were created to enhance continuity of care and increase access for patients in their community when their primary care provider is not available. The Today Clinics were initially funded by the generous contribution of an anonymous donor.

Staff also opened-six Acute Response Clinics (ARC) designed to provide transitional medical care for patients recently discharged from the hospital or treated in the emergency department needing a promptly scheduled follow-up visit in the outpatient service. Parkland health centers also offer “Walk-in Wednesday” clinics for parents to bring school-age children for vaccinations without an appointment.

Other services offered at Parkland COPCs include pharmacy, radiology, lab, behavioral health, Women & Infants Specialty Health programs and more. This year, Parkland is expanding its specialty care services to include gastroenterology (GI), liver and neurology clinics, while increasing the number of sites that offer comprehensive diabetes care for the growing number of pre-diabetic and diabetic patients in Dallas County.

“Whether it’s walk-in clinics for minor injuries or immunizations, specialty appointments in a group setting or via teleconferencing, Parkland health centers continue to redefine the way we deliver outpatient care to the patients of Dallas County,” said Noel Santini, MD, Vice President and Senior Medical Director, Ambulatory and Population Medicine at Parkland. “Our goal is to provide the highest possible quality of care for every individual in a cost-efficient manner, and we employ everything from high touch to high tech options to ensure timely access.”

For a health center near you, please visit www.parklandhealth.org/locations.

For more information about services available at Parkland, please visit www.parklandhealth.org.

< Back
Quick Links 
I want to...
small glyph See patient care services
small glyph Find out if I am pregnant
small glyph Get a birth certificate
small glyph Get my medical records
small glyph Pay my bills
small glyph Fill out paperwork
Essential Links
small glyph Community Relations
small glyph Paying for your services
small glyph Quality information
small glyph Board of Managers
small glyph Leadership team
small glyph Texas Medicaid Waiver
small glyph Vendors
External Links
Parkland Foundation
Parkland Health Plan
PCCI
Parkland Links
small glyph Contact Us
small glyph Privacy Policy
small glyphMedia Policy
small glyph Ethics & Compliance
small glyph Price Transparency
small glyph Site Map
 Employee Screening Survey
 Careers
Donate Now
MyChart login
Vendors
Español
Footer Parkland Hospital Logo

   
Footer Address
5200 Harry Hines Blvd. , Dallas , TX 75235
Footer Phone
214-590-8000
Facebook
Twitter
Instagram
Linked In
Pinterest
YouTube
Google Plus
Affiliate Organizations
Poison Center
Copyright 2023 Parkland Health
Loading... Loading...