Parkland is invested in the health and well-being of the Dallas County community. In 1987, we pioneered the Community Oriented Primary Care (COPC) program to offer affordable, comprehensive, and conveniently located medical care throughout Dallas neighborhoods. The community clinic program is designated by the National Committee for Quality Assurance as a Physician Practice Connections - Patient-Centered Medical Home.
Through our comprehensive range of services we provide patients with a medical home – a place where they can work with their medical team to achieve the best health possible. Our patients are encouraged to build strong, long-term relationships with their doctors and other care providers.
We continue to look for innovative ways to better serve the needs of our patients.
With 12 primary care clinics, 11 school-based clinics and five mobile vans, our network of community clinics provide high quality, affordable and accessible medical care throughout Dallas County.
The health centers offer primary care for children, adolescents, men, women and seniors. This includes health check-ups, sick visits and acute care in addition to the following services:
- Primary medical care
- Immunizations
- Well-child checks, vision and hearing screenings
- Newborn follow-up care
- Routine physicals for work, sports and school
- Treatment of acute and chronic health problems such as diabetes, high blood pressure or heart disease
- Geriatrics specialty care (age 60 and older)
- Behavioral health
- Social services
- Nutrition counseling
- HIV/AIDS testing and counseling
- Cancer screening
- Pharmacy, laboratory and X-ray at select locations
Parkland accepts Medicare, Medicaid, CHIP and most major insurance plans. If you do not have insurance, Parkland can provide financial screening. Contact Patient Financial Services for questions about paying for your care.
We have a community clinic location near you. To make an appointment, please call 214-266-4000. To better serve you, we also offer weekend and evening hours at select Parkland clinics.
For questions about medications and medication renewals, please see the Parkland pharmacy. Learn more about how to obtain Medical Records. For questions about your care, please call Parkland’s 24-hour Nurse Line at 214-266-8777.
If you have thoughts of hurting yourself or someone else or are in crisis, please call the National Suicide Crisis Hotline at 1-800-273-TALK (8255).
What to expect at your appointment
Arrival
When you arrive at the Parkland community clinic, check in at Patient Registration unless you were told something different when you scheduled your appointment.
Medical Records
Parkland clinics will accept and may review written medical records or radiology images from other medical institutions if related to your care.
Length of your visit
The length of your stay will depend on your medical condition and the number of tests that are ordered. We try to schedule your appointments so that your visit will be timely. You may be asked to schedule a return visit, depending on your health needs.
Dress comfortably
Bring comfortable clothes and shoes for your visit. Lightweight, loose clothing is helpful during the summer months, when the days are hot and humid. Please bring a sweater in case you get cold inside our air-conditioned clinics.
Family and friends
You are welcome to have family and friends come with you to your appointments. They will be asked to stay in the waiting areas, unless there are special reasons for them to come with you during exams and tests.
If you have questions about what to expect at your appointment, please call the Parkland community clinic where you scheduled your appointment.
What to bring to your appointment
Bring the following items with you to your appointment:
- Any forms or documents you were asked to bring with you.
- A list of your current medications and dosages. Feel free to bring the bottles or containers with you.
- Medical information, radiology images and reports given to you by other doctors, if requested by your provider.
- Your pharmacy name, address, city, state and ZIP code. This will help us contact your pharmacy for any prescriptions you may need filled.
- Insurance information or Medicaid/Medicare card, if you have one.
- A copy of your living will/advance directive for your doctor to review.
This information will be placed in your medical record.
If you have questions about this list, please contact the Parkland community clinic where you scheduled your appointment.