Virtual Care
See a Parkland provider from wherever you are.
Parkland Connect is our virtual care clinic offering video visits for adults and children who need non-emergency care within 1–3 days.
Common conditions treated in a virtual visit:
Cold, flu or minor respiratory infections
Skin issues (rashes, irritation)
Stomach concerns (nausea, diarrhea, constipation)
Muscle and joint pain
Depression or anxiety
Allergies
Medication refills (some restrictions apply)
Diabetes, high blood pressure, thyroid or cholesterol care
Referral and lab requests
Reviews of labs or imaging results
How to schedule an appointment
-
Step 1: Log in to MyChart.
-
Step 2: Click the “Visits” tab, then select “Schedule an Appointment.”
-
Step 3: Choose “See a Provider Now,” answer a few questions, then select your appointment time.
✅ Before your visit:
- Make sure your device is charged
- Connect to strong Wi-Fi or cellular signal
- Sit in a quiet, well-lit space
- Have your ID and any medications nearby
Appointment hours
Adult Virtual Clinic:
Mon–Fri: 7:30 a.m. – 6:30 p.m.
Fri evenings: 5 – 9 p.m.
Sat: 9 a.m. – 1 p.m.
Sun: 1 – 5 p.m.
Pediatric Virtual Clinic:
Mon–Fri: 7:30 a.m. – 6:30 p.m.
Need help with MyChart?
Call our 24/7 eSupport line at 214-590-TECH (8324) for:
- Account setup or password reset
- Practicing a video visit
- Setting up access for a dependent
- Sharing your account with a caregiver
More virtual care options at Parkland include:
- Pharmacy follow-up after discharge
- Virtual shared medical appointments
- Behavioral health follow-up after trauma care
New to virtual care? These tip sheets will help:
Visit MyChart to Schedule Now