RIGHT Care Adolescent Program

RIGHT Care adolescent teams are now serving youths from ages 10-17.

Two dedicated teams operate citywide from 3- 11 p.m. daily.

The team provides a coordinated response to youth behavioral health crises by:

  • De-escalating crisis safely
  • Supporting youth and families
  • Reducing unnecessary justice system involvement
  • Connecting families with health resources

RIGHT Care team expands to serve children and adolescents

Pilot program responds to adolescent mental health 911 calls in Dallas

Parkland Health has expanded its nationally recognized RIGHT Care program to serve children and adolescents experiencing mental health crises, beginning a six-month pilot for youth ages 10–17 on Feb. 11.

For the first time since the program’s launch, two RIGHT Care teams are dedicated to responding to mental health–related 911 calls involving minors between 3 and 11 p.m. daily. The expansion reflects growing behavioral health needs among young people and the importance of providing specialized, community-based crisis response.

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When RIGHT Care Arrives

The team conducts an on-scene assessment including:

  • Mental health evaluation
  • Medical screening by a paramedic
  • Family support and psychoeducation

Possible Outcomes:

  • Stabilization on scene
  • Referral to outpatient services
  • Transport to bevarioal healthcare when necessary

Connecting Youth to Care

RIGHT Care clinicians connect families with community services as:

  • Outptient therapy
  • Crisis stabilization programs
  • Community mental health providers
  • Youth and family support services
RIGHT Care teams operate 24 hours a day, 7 days a week.

Crisis Hotline & Mobile Crisis Assessments

Crisis Hotline 988
NTBHA Mobile Crisis Line 866-260-8000
LGBT Crisis Hotline 888-843-4564
National Domestic Violence Hotline 800-799-7233
CRISISTEXTLINE.org Text HOME to 741741